Survey

1. Do you trust products sold by third-party sellers on major platforms?

A. Yes, if reviews are good

B. No, I prefer sold/shipped by the platform

C. It depends

2. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

3. Do you shop differently when you're on vacation?

A. Yes, I buy more souvenirs/unique items

B. No, I shop the same way

4. How do you shop for gifts for others?

A. I plan carefully based on their interests

B. I look for popular/generic items

C. I give gift cards

5. What's your strategy for buying big-ticket items?

A. Save up and pay in full

B. Use financing

C. Wait for a major sale

6. When shopping for electronics, what is most important?

A. Brand

B. Technical Specifications

C. Price

D. User Reviews

7. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

8. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

9. Do you listen to music or podcasts while shopping online?

A. Yes, usually

B. Sometimes

C. No

10. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store