Survey

1. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

2. What device do you use most for online shopping?

A. Smartphone

B. Laptop/Desktop

C. Tablet

3. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

4. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

5. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

6. How often do you try new recipes?

A. Weekly

B. Monthly

C. A few times a year

D. Never

7. How often do you shop for pet supplies?

A. Weekly

B. Monthly

C. A few times a year

D. Not applicable

8. Do you subscribe to any product or service monthly boxes?

A. Yes

B. No

C. Considering it

9. How often do you try a new brand of a common household item?

A. Often

B. Occasionally

C. Rarely

D. Never

10. How often do you make impulse purchases?

A. Very often

B. Occasionally

C. Rarely

D. Never