Survey

1. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

2. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

3. How do you organize your shopping receipts?

A. Digitally scan/filing

B. Keep them in a drawer

C. Throw them away immediately

4. Do you buy extended warranties?

A. Yes, often

B. Sometimes

C. Rarely

D. Never

5. What type of products do you most frequently buy online?

A. Electronics

B. Clothing

C. Books & Media

D. Home Goods

E. Groceries

6. Do you consider the ethical practices of a company when shopping?

A. Yes, always

B. Yes, when I can

C. No, it's not a factor

7. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

8. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

9. What is your preferred way to relax after a long day?

A. Watch TV/Movies

B. Read

C. Exercise

D. Cook

E. Spend time with family/friends

10. How do you track your to-do list?

A. Digital app

B. Paper planner

C. In my head

D. I don't