Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. How often do you shop second-hand or refurbished items?

A. Often

B. Occasionally

C. Rarely

D. Never

3. How do you dispose of items you no longer need?

A. Donate

B. Sell

C. Recycle

D. Throw away

4. Have you ever used a virtual try-on feature for clothes or glasses?

A. Yes, and it was helpful

B. Yes, but it wasn't accurate

C. No, I haven't

5. Do you add items to a wishlist or cart to buy later?

A. Yes, all the time

B. Sometimes

C. No

6. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

7. How do you organize your shopping receipts?

A. Digitally scan/filing

B. Keep them in a drawer

C. Throw them away immediately

8. Do you compare prices across different websites before buying?

A. Always

B. Often

C. Sometimes

D. Never

9. How important is a brand's social or environmental stance to you?

A. Very important

B. Somewhat important

C. Not important

10. How often do you shop for fitness or sports equipment?

A. Regularly

B. Occasionally

C. Rarely

D. Never