Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. Do you use grocery delivery or pickup services?

A. Yes, regularly

B. Yes, occasionally

C. No, I go to the store

3. Do you prefer experiences (travel, concerts) over physical goods?

A. Yes, definitely

B. I value both equally

C. No, I prefer physical goods

4. Do you track your package delivery status eagerly?

A. Yes, constantly

B. Yes, once or twice

C. No

5. What type of products do you most frequently buy online?

A. Electronics

B. Clothing

C. Books & Media

D. Home Goods

E. Groceries

6. What was your last treat-yourself purchase?

A. Clothing/Accessories

B. Electronics/Gadgets

C. Food/Experience

D. Home Decor

7. What device do you use most for online shopping?

A. Smartphone

B. Laptop/Desktop

C. Tablet

8. Do you subscribe to any product or service monthly boxes?

A. Yes

B. No

C. Considering it

9. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

10. Do you shop more on weekends or weekdays?

A. Weekends

B. Weekdays

C. No particular pattern