Survey

1. What is your favorite household chore?

A. Cooking

B. Organizing/Cleaning

C. Grocery Shopping

D. Laundry

E. None

2. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout

3. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns

4. How often do you return items you bought online?

A. Frequently

B. Occasionally

C. Rarely

D. Never

5. Do you use grocery delivery or pickup services?

A. Yes, regularly

B. Yes, occasionally

C. No, I go to the store

6. What is your preferred way to relax after a long day?

A. Watch TV/Movies

B. Read

C. Exercise

D. Cook

E. Spend time with family/friends

7. What is your ideal delivery time?

A. Same-day

B. 1-2 days

C. 3-5 days

D. A week is fine

8. When shopping for electronics, what is most important?

A. Brand

B. Technical Specifications

C. Price

D. User Reviews

9. Have you made any online purchases this week?

A. Yes

B. No

10. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful